Support Services

A range of carefully designed support services that allow Asset and Wealth Managers to outsource the ever increasing internal operational and administrative burden that comes with operating in a regulated environment.  Our support services allow Asset and Wealth Managers to reduce operating costs and free up valuable time and resources to focus on core, value adding and margin generating activities, while ensuring that the highest levels of governance and control are maintained.

The ONE support services are a modular set of services that can be utilised as stand-alone solutions or combined to create a tailored package of solutions to meet the specific requirements of our clients.

Distribution Support

ONE can provide operational support with the establishment and maintenance of your operational Distribution network. Examples:

  • Data Vendor and Distribution Platform management (Listings and ongoing maintenance)
  • Operational point of contact for all third-parties
  • Communication of corporate actions
  • Sub Distributor / Distribution Platform Due Diligence
  • Establishment and Maintenance of Cross Border Fund Registrations
  • Facilitation of UK Value Assessments
  • Marketing Material reviews
Compliance Support
Regulatory Reporting
Rebate / Trail Commission Management
Project Management
Supplier Management
Governance Support
Independent Fund Risk Monitoring
Fund Expense Management

Our experienced team at ONE have a deep understanding of the pressures that Asset and Wealth Managers are under to deliver positive outcomes for all stakeholders. It is this deep understanding combined with our knowledge and individual experiences that have enabled us to develop our support services.

As a solutions driven business, we thrive on finding solutions that add real value to our clients.

How do we add value to your business?

Independence and segregation

We value independent fund governance, recognizing that we can't be everything to everyone. Our experience shows that separating functions enhances service levels and strengthens our governance framework.

Lowest staff turnover rate on the market

Our ONE team is our greatest asset—stable, agile, and experienced. We invest in our people and their development, celebrate their successes, and nurture a supportive culture. By retaining our staff, we build lasting relationships that delight our clients at every step.

Next-generation technology

We invest in the latest technology and data management systems to automate and streamline processes, boost efficiency, and provide real-time data access, enhancing communication for both us and our clients.

Pragmatic and tailor-made solutions

We reject the one-size-fits-all approach, understanding that each client has unique goals and challenges. Our commitment to service excellence allows us to go beyond simple regulatory requirements and add significant value.

“ In an environment where margins are under pressure and operating costs are continually increasing due to changes in regulation, increasing client demands, and a general raising of the regulators expectations, our support services provide an opportunity for Asset and Wealth Managers to simplify their operating models, reduce cost and re-focus their valuable human resources on their core, value adding competencies such as Investor Relations, Performance Generation, Product Development, Distribution, and Risk Management. ”
James Gardner
Group Support Service Lead
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Disclaimer : The Asset & Wealth Manager Support Service do not constitute regulated activity